PAYment + dispatch

 

Payment and dispatch

The following terms and conditions apply:


Dispatch conditions

The products are delivered all over the world.


Dispatch costs (inclusive of legally applicable VAT)

Deliveries within Germany:

We offer uninsured free shipping via Deutsche Post Warenbrief on any order above 20 €. Due to technical reasons you can see this option already on lower purchases. Please do not use it. As in this option we have to use quite small packaging boxes, tea packaging might be a little crumpled. Under 25 € unsinsured shipping via Warenbrief is 2,50 €. For 5 € we offer insured shipping as DHL Paket. This option is free above 50 € of value.

Deliveries to foreign countries:

We also free international shipping as Deutsche Post Warenbrief, if the value of the goods purchased is above 25 €. Below 25€ this option costs 3,50 €. At above 50 € worth of goods we offer insured dispatch via Deutsche Post Warenbrief Einschreiben free of charge, below this option costs 6 €. For quicker and sometimes more reliable service, packages within the EU can be shipped via DHL Päckchen, uninsured for 10, insured for 15 €. Outside the EU, uninsured shipping as DHL Paket is 16 €, insured up to 50 € shipping costs 20 €.

Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 3 - 5 working days, in EU countries within 5 - 7 days and worldwide up to 10 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).
Please note that deliveries are not made on Sundays and other local national holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.


Terms of payment

In case of deliveries within Germany, you have the following payment options:

-  Prepayment via transfer
-  Payment via direct debit (automatic debit transfer)
-  Payment via credit card
-  Payment via PayPal
-  Payment by invoice (from your second order onwards)

In case of deliveries to a foreign country, you have the following payment options:

-  Prepayment via transfer
-  Payment via direct debit (automatic debit transfer)
-  Payment via credit card
-  Payment via PayPal

Further details on payment
 
We reserve the right to make the delivery only against prepayment via transfer in isolated cases.
Payment by invoice is from the second order onwards and can be denied by the seller without stating further reasons.

The invoice amount is to be settled at the time of payment on invoice within 14 days.

In case of payment via direct debit (automatic debit transfer), you revocably authorise us to collect the invoice amount from the specified account.

The automatic debit transfer process takes place in conjunction with the shipping of the goods.
If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.

Our bank account:

Moritz Tilman Holst
Oldenburgische Landesbank
BLZ 700 350 00
Konto 667 272 09 00
IBAN: DE88 7003 5000 6672 6209 01
BIC: OLBODEH2700

In case of questions, please contact us at the contact details mentioned in the Legal Notice.